AI Receptionist
AI receptionist for answering, qualification, and booking
Start with one repeatable call workflow. Vocemi follows the questions, booking rules, and escalation paths you approve before launch.
What this workflow can handle
- Answer common questions using information you approve
- Collect the caller details your team needs
- Offer appointment times within your booking rules
- Route urgent, unusual, or sensitive calls to a person
How you stay in control
- You approve the call flow and information the agent can use
- Pricing exceptions and unusual requests wait for human approval
- Calls and outcomes can be included in an owner report
- The workflow is adjusted using real call patterns after launch
Launch process
One approved workflow at a time
- 01Choose the first call type worth automating
- 02Define questions, booking rules, and escalation boundaries
- 03Test expected calls and edge cases
- 04Launch, review, and improve the approved workflow
Client workflow example
3D Lifestyle
Med spa call coverage
- The receptionist workflow answers calls while the front desk is helping clients in person.
- Routine enquiries can continue without requiring a staff member to leave the client in front of them.
Workflow description only; no unverified performance result is implied.